GENERAL INFORMATION
How much are festival tickets and when do they go on sale?
How much are festival tickets and when do they go on sale?
See our festival Ticket information page. www.clockenflap.com/tickets
What time does the festival start and finish?
What time does the festival start and finish?
Friday, 29 November 2024, 17:00 – 22:30
Saturday, 30 November 2024, 12:00 – 22:30
Sunday, 1 December 2024, 12:00 – 22:30
Where is the festival located?
Where is the festival located?
Hong Kong’s Central Harbourfront.
What are the transit options for getting to the festival?
What are the transit options for getting to the festival?
Clockenflap is located at Hong Kong’s Central Harbourfront, which is easily accessible by public transport.
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Bus: Depending on the bus route, you can alight in Central or the Outlying Ferry Piers and walk to the site.
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Ferry: The festival entrance is walking distance from all the Central ferry piers, including Pier 2. Park Island, Pier 3. Discovery Bay, Pier 4. Lama Island, Pier 5. Cheung Chau, Pier 6. Peng Chau / Mui Wo, and Pier 7. Star Ferry. The entrance to Clockenflap is located next to the Hong Kong Observation Wheel and Central Pier No. 10.
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MTR: The nearest MTR station is Hong Kong Station / Central Station (the stations are connected), which are terminus stops for the Tung Chung Line, Tsuen Wan Line, Island Line and Airport Express. From Hong Kong Station take Exit A2 or from Central Station take Exit A, and follow the walkway signs towards the Central Star Ferry Pier. At the Ferry Pier, you see the festival to your right – following the promenade around the harbour to reach the festival entrance, which is beyond the observation wheel.
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Taxi: Alight at the Star Ferry taxi drop off and walk straight ahead. The festival is approximately 2 to 4 minutes walking distance from the drop off point. Please note that due to the high likelihood of congestion, we recommend taking public transport.
Are there car parking options?
Are there car parking options?
There is no parking at the venue. The closest public carparks are located at City Hall, IFC and Pacific Place.
Is smoking permitted?
Is smoking permitted?
There is no smoking cigarettes, e-cigs or vaping devices in festival site, except in designated smoking areas.
Zero tolerance to illegal substances and drugs, and underage drinking
Zero tolerance to illegal substances and drugs, and underage drinking
Clockenflap has a zero-tolerance policy to illegal substances and drugs. Anyone suspected or found in possession will be escorted from the grounds and handed over to the Hong Kong police. Officers will also be actively searching for offenders.
Clockenflap has a zero-tolerance policy to underage drinking. If you’re under 18 and caught drinking, we’ll confiscate your drinks, escort you from the festival and call your parents or guardians. Seriously, don’t make us do this.
What happens if it rains on the day?
What happens if it rains on the day?
Clockenflap will go ahead rain, wind or snow. So come prepared with your raincoat! (Note, umbrellas are prohibited from the festival site.)
In the event of an extreme weather event, such as typhoon, information about the opening hours of the festival site will be posted to the festival’s social accounts:
Is the festival accessible for fans with mobility disabilities?
Is the festival accessible for fans with mobility disabilities?
Yes, fans with disabilities are welcome at Clockenflap and the majority of the site is flat and wheelchair friendly. Please note that only those who have mobility disabilities may use mobility devices. Crutches, wheelchairs and powered wheelchairs are allowed for use by people with mobility disabilities.
Clockenflap is a crowded event. For safety reasons, please ask permission to bring a powered mobility device other than crutches or a wheelchair, particularly if it can move faster than walking speed or is very heavy. Clockenflap personnel may ask individuals using another type of power-driven mobility device for a credible assurance that the device is required because of a disability. Security will impound inappropriate mobility devices until the end of the event.
Can I camp at the festival?
Can I camp at the festival?
No, there is no camping at the festival venue. Please note, there are plenty of hotels in the area for those wishing to stay close to the festival.
Official Photography & Recordings
Official Photography & Recordings
Please note that Clockenflap’s official photographers and videographers will be on the festival site. By attending the festival, you consent to being photographed and/or filmed. Clockenflap shall reserve the rights to use, copy, distribute, publish, republish print, display, transmit, create derivative works containing your image, portrait, photograph, footage, voice and/or likeness, without compensation or notification to, or additional consent by you.
TICKETS
How much are festival tickets and when do they go on sale?
How much are festival tickets and when do they go on sale?
Clockenflap 2024 festival tickets are on sale now at Ticketflap: https://www.ticketflap.com/clockenflapdec2024
General admission ticket prices:
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3-day weekend ticket: $1,990
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Single day ticket (Fri/Sat/Sun): $1,280
U18 tickets are available for festival goers under 18 years:
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U18 3-day weekend ticket: $1,590
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U18 Single day ticket (Fri/Sat/Sun): $880
All attendees under 16 years must be accompanied by a guardian who is over 18 years.
Children under 3 years are free to enter the festival and do not require a ticket.
Does my child need a ticket?
Does my child need a ticket?
If your child/children are under 3 years, they gain free entry and do not require a ticket.
Attendees under 18 years can attend with our new U18 ticket option.
All attendees under 16 years must be accompanied by a guardian who is over 18 years.
What is Clockenflap’s official ticket platform?
What is Clockenflap’s official ticket platform?
Ticketflap is the only authorised ticketing platform for Clockenflap festival tickets.
Only tickets purchased from Ticketflap, or transferred into YOUR Ticketflap account with your name on it will be accepted for entry.
Beware of unauthorised ticket agents and touts
Beware of unauthorised ticket agents and touts
Please do not buy from unauthorised ticket sellers (including Carousell, Viagogo, Stubhub and social media platforms) or touts as you are unlikely to get in with whatever they sell you.
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To enter the festival, you must show your ticket and photo ID (photocopy ID is not accepted), and the name on your ID must match the name recorded for the ticket in Ticketflap’s system
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3-day weekend tickets are designated for one attendee only and cannot be split into single days for multiple users.
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Do not purchase PDF tickets sold by unauthorised sellers, as the name recorded in our system for the ticket, will not match your ID (editing the PDF will not work).
If you purchase a Clockenflap festival ticket from an unauthorised seller, please confirm it is transferred to you and appears in the ‘My Tickets’ page of your Ticketflap account.
We do what we can to prevent fraudulent activity, but the best way to prevent fraud is to not risk buying from unauthorised sources.
Can I change the name my ticket?
Can I change the name my ticket?
You can change the name on your ticket at any time before you enter the festival, by logging into your Ticketflap account, going to ‘My Tickets’ and editing the information for each ticket.
Once your ticket has been scanned at the festival entrance, you will no longer be able to change the name on it.
How do I transfer a ticket to another person?
How do I transfer a ticket to another person?
If you wish to transfer a Clockenflap ticket to another person, you can do so via Ticketflap’s ‘Send ticket’ function.
Log into your Ticketflap account, go to ‘My Tickets’ and select ‘Send Ticket’ for the ticket you wish to transfer. You will be asked to enter and confirm the email address for the recipient.
Once a ticket has been scanned at the festival entrance, you will no longer be able to send the ticket to another person.
What should I do if I lose my ticket?
What should I do if I lose my ticket?
You can log into your Ticketflap account and re-download the ticket.